Shipping Policy

At Built By Soles, we know you’re ready to get to work — and we’re committed to getting your gear to you quickly and reliably.

Shipping Rates

• FREE Shipping on all orders over $150 (before taxes and discounts) within Canada & United States.

• Orders under $150 will be charged a flat shipping rate of $9.99.

Processing Time

• Orders are typically processed within 1–2 business days after your purchase.

• You will receive a confirmation email with tracking information as soon as your order ships.

Delivery Time

• Standard shipping usually takes 3–7 business days depending on your location.

• Please note that during peak seasons or promotional events, shipping times may be slightly longer.

Order Tracking

• Once your order ships, you’ll receive an email with tracking information so you can follow your package every step of the way.

Shipping Locations

• We currently ship anywhere within Canada & United States.

• We do not currently offer international shipping or shipping to Alaska, Hawaii, or U.S. territories.

Questions About Your Order?

• If you have any questions about your shipment, please reach out to our team at builtbysoles@gmail.com. We’re here to help!