Shipping Policy
At Built By Soles, we know you're ready to get to work — and we're committed to getting your gear to you quickly and reliably.
Shipping Rates
- FREE Shipping on all orders over $99 (before taxes and discounts) within Canada.
- Orders under $99 will be charged a flat shipping rate of $9.99.
Processing Time
- Orders are typically processed within 1–2 business days after your purchase.
- You will receive a confirmation email with tracking information as soon as your order ships.
Delivery Time
- Standard shipping usually takes 3–7 business days depending on your location.
- Please note that during peak seasons or promotional events, shipping times may be slightly longer.
Order Tracking
- Once your order ships, you'll receive an email with tracking information so you can follow your package every step of the way.
Shipping Locations
- We currently ship anywhere within Canada.
- We do not currently offer international shipping.
Questions About Your Order?
If you have any questions about your shipment, please reach out to our team at Support@builtbysoles.com — we're here to help!